At Faith Store India, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.

Refund Eligibility

We accept refund requests within 10 business days of receiving your order. To be eligible for a refund:

• The item must be unused, unwashed, and in the same condition as received.

• The item must be in its original packaging.

• Proof of purchase (order number or invoice) is required.

Non-Refundable Items

• Customized or personalized items.

• Items that are damaged due to misuse or not following care instructions.

• Free or promotional items.

How to Request a Refund

1. Email us at [your email address] within 10 business days of receiving your order.

2. Include your order number, photos of the product (if damaged or incorrect), and a brief explanation.

3. Once approved, we’ll provide return instructions.

Refund Process

• After we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

• If approved, the refund will be processed to your original payment method within 7 business days.

Shipping Costs

• Return shipping costs are the customer’s responsibility unless the item is damaged or incorrect.

• Original shipping charges are non-refundable.